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The Woodhouse Wine Estates

Tasting Room Lead

The Woodhouse Wine Estates in Woodinville is seeking energetic, friendly & guest focused team members! We are searching for a part-time Tasting Room Lead who is available primarily on weekends. We are looking for a hard-working, service-oriented individual to provide an elevated tasting experience for our guests. The ideal candidate will be a proven, talented salesperson, have a passion for and knowledge of wine, and possess leadership and supervisory skills.

Job Requirements:

  • Previous tasting room experience required
  • Previous sales and customer service experience in the hospitality industry required
  • Professional and gregarious personality with excellent hospitality and customer service focus
  • Regular weekend shifts required. (Primary duties will be during the day on Saturday-Sunday, but periodic evening shifts may be required.)
  • Strong general wine knowledge is required along with familiarity of the Washington wine industry
  • Ability to problem solve in a professional and courteous manner
  • Ability to work equally well in an individual and team environment
  • Enthusiastic, passionate and astute listener
  • Positive attitude in customer interactions and with co-workers
  • Excellent written and oral communication skills
  • Detail oriented and organized
  • Proficient computer skills. Working knowledge of WineDirect preferred, but not required
  • Public speaking experience preferred, but not required

General Duties and Responsibilities:

  • Effectively promote and sell wine and wine club memberships to guests
  • Work closely with manager to lead and supervise tasting room staff
  • Support and promote all company policies and procedures
  • Represent the company and brands professionally, graciously and enthusiastically
  • Ensure all daily tasting room tasks are fully completed, including preparing cheeseboards, cleaning, stocking, setting the room for the next day’s business, and monitoring inventory
  • Ensure all visitors are greeted in a timely fashion and leave with a positive, memorable experience. First-class customer service is a must at all times.
  • Assist the winery with events, off-site pours and other related activities as needed
  • Maintain all club member and customer data with accuracy and integrity
  • Assist with marketing campaigns, promotions, and wine club related tasks as needed
  • Assisting the manager in organizing, planning and implementing strategy in the tasting room
  • Assist in training newly hired Wine Educators and Hosts
  • Take weekly inventory of stock and food in the winery

Physical Requirements:

  • Must be at least 21 years of age
  • Must have the ability to stand for long periods of time
  • Must be able to lift and carry 50 lbs.
  • Valid Washington State MAST Class 12 Permit and Food Handlers Permit required

Job Benefits:

  • Industry discount at many of the wineries in the area! (Industry discounts vary per winery, but many include complementary tastings and discounts on purchases.)
  • Employee benefits include 50% off of Woodhouse wine and food
  • Prioritized hours and shifts

To apply, send your resume to our Director <Click Here>.  Alternatively, you may send your resume to the general mailbox at info@twwe.com, Subject: Application for Employment.

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