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The Woodhouse Wine Estates

Tasting Room Associate - APPLY NOW


The Woodhouse Wine Estates in Woodinville is seeking energetic, friendly & customer focused team members! We are adding part-time Tasting Room Associates who are available primarily on the weekends.

Tasting Room Associates provide exceptional customer service to develop relationships with customers that promote the sale of our wine and increase brand loyalty during their visit to our tasting room.


 

Job Requirements:

  • Previous sales and customer service experience in the hospitality industry preferred
  • Professional and social personality with excellent customer service focus
  • Regular weekend shifts required. (Primary duties will be during the day on Saturday-Sunday, but periodic evening shifts may be required.)
  • Strong general wine knowledge, along with familiarity of the Washington wine industry, is preferred
  • Ability to problem solve in a professional and courteous manner
  • Ability to work equally well in an individual and team environment
  • Positive attitude in customer interactions and with co-workers
  • Excellent written and oral communication skills
  • Proficient technology skills with tablets and ability to learn and use a point of sale system

General Duties and Responsibilities:

  • Provide a welcoming atmosphere and unique tasting experience to all guests
  • Describe Woodhouse wines and winery history, and answer visitors’ questions about wine
  • Effectively promote and sell wine and wine club memberships to guests
  • Support and promote all company policies and procedures
  • Assist the winery with events, off-site pours and other related activities as needed
  • Maintain all club member and customer data with accuracy and integrity
  • Limited food handling, such as cheese boards and menu items for Happy Hour
  • Accurately handle routine purchasing transactions, including operating cash register and accounting of daily sales, processing returns, discounts, accurately reconciles cash receipts daily and posts transactions, and tracks samples
  • Assisting the manager and lead with general tasting room duties as instructed
  • Stock and restock both wine and non-wine items
  • Ensure clean, well-organized, and functional environment throughout the tasting room & winery building, and performs facility upkeep as necessary
  • Abide by policies and procedures outline by assistant tasting room manager and tasting room lead 

 

Physical Requirements

  • Must be at least 21 years of age
  • Must have the ability to stand for long periods of time
  • Must be able to lift and carry 50 lbs.
  • Valid Washington State MAST Class 12 Permit and Food Handlers Permit required

Job Benefits

  • Industry discount at many of the wineries in the area! (Industry discounts vary per winery, but many include complementary tastings and discounts on purchases.)
  • Employee benefits include 50% off of Woodhouse wine and food

 

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