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The Woodhouse Wine Estates

Tasting Room Host

The Woodhouse Wine Estates in Woodinville is seeking energetic, friendly & guest focused team members! We are searching for a part-time Tasting Room Lead who is available primarily on weekends. We are looking for a hard-working, service-oriented individual to provide an elevated tasting experience for our guests.

Job Requirements:

  • Previous sales and customer service experience in the hospitality industry required
  • Professional and gregarious personality with excellent hospitality and customer service focus
  • Regular weekend shifts required. (Primary duties will be during the day on Saturday-Sunday, but periodic evening shifts may be required.)
  • Ability to problem solve in a professional and courteous manner
  • Ability to work equally well in an individual and team environment
  • Enthusiastic, passionate and astute listener
  • Positive attitude in customer interactions and with co-workers
  • Excellent written and oral communication skills
  • Detail oriented and organized
  • Proficient computer skills. Working knowledge of WineDirect preferred, but not required
  • Public speaking experience preferred, but not required

General Duties and Responsibilities:

  • Ensure all visitors are greeted in a timely fashion and leave with a positive, memorable experience. First-class customer service is a must at all times.
  • Greeting guests as they enter, and putting them on a waiting list as necessary
  • Providing guests with tasting menus and answering any initial questions
  • Assigning guests to tables they prefer, while keeping table rotation in mind so that Wine Educators receive a similar number of tables
  • Engaging with guests to ensure they're happy with food and service
  • Helping out with other positions in the winery as needed
  • Assisting cleaning and reseting tables as guests leave
  • Thank guests with genuine appreciation when they leave Woodhouse
  • Assisting the lead and manager with setting the room for reservations
  • Inspect tasting room for neatness and cleanliness, including washing wine glasses and the daily dishes that have been used, as needed
  • Ensure all daily tasting room tasks are fully completed, including preparing cheeseboards, cleaning, stocking, and setting the room for the next day’s business
  • Maintain all club member and customer data with accuracy and integrity
  • Assist with marketing campaigns, promotions, and wine club related tasks as needed

Physical Requirements:

  • Must be at least 21 years of age
  • Must have the ability to stand for long periods of time
  • Must be able to lift and carry 50 lbs.
  • Valid Washington State MAST Class 12 Permit and Food Handlers Permit required

Job Benefits:

  • Industry discount at many of the wineries in the area! (Industry discounts vary per winery, but many include complementary tastings and discounts on purchases.)
  • Employee benefits include 50% off of Woodhouse wine and food

To apply, send your resume to our Director <Click Here>.  Alternatively, you may send your resume to the general mailbox at info@twwe.com, Subject: Application for Employment.

 

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