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The Woodhouse Wine Estates

Tasting Room Wine Educator

The Woodhouse Wine Estates in Woodinville is seeking energetic, friendly & guest focused team members! We are searching for a part-time Tasting Room Wine Educator who is available primarily on weekends. We are looking for a hard-working, service-oriented individual to provide an elevated tasting experience for our guests. Wine Educators will consistently provide above-and-beyond customer service to develop relationships that promote the sale of our wine and increase brand loyalty.

Job Requirements:

  • Previous sales and customer service experience in the hospitality industry required
  • Professional and gregarious personality with excellent hospitality and customer service focus
  • Regular weekend shifts required. (Primary duties will be during the day on Saturday-Sunday, but periodic evening shifts may be required.)
  • Strong general wine knowledge is required along with familiarity of the Washington wine industry
  • Ability to problem solve in a professional and courteous manner
  • Ability to work equally well in an individual and team environment
  • Enthusiastic, passionate and astute listener
  • Positive attitude in customer interactions and with co-workers
  • Excellent written and oral communication skills
  • Detail oriented and organized
  • Proficient computer skills. Working knowledge of WineDirect preferred, but not required
  • Public speaking experience preferred, but not required

General Duties and Responsibilities:

  • Provide a welcoming atmosphere and unique tasting experience to all guests
  • Describe Woodhouse wines and winery history, and answer visitors’ questions about wine
  • Effectively promote and sell wine and wine club memberships to guests
  • Support and promote all company policies and procedures
  • Assist the winery with events, off-site pours and other related activities as needed
  • Maintain all club member and customer data with accuracy and integrity
  • Limited food handling, such as cheese boards and menu items for Happy Hour
  • Accurately handle routine purchasing transactions, including operating cash register and accounting of daily sales, processing returns, discounts, accurately reconciles cash receipts daily and posts transactions, and tracks samples
  • Assisting the manager and lead with general tasting room duties as instructed
  • Stock and restock both wine and non-wine items
  • Ensure clean, well-organized, and functional environment throughout the tasting room & winery building, and performs facility upkeep as necessary

Physical Requirements:

  • Must be at least 21 years of age
  • Must have the ability to stand for long periods of time
  • Must be able to lift and carry 50 lbs.
  • Valid Washington State MAST Class 12 Permit and Food Handlers Permit required

Job Benefits:

  • Industry discount at many of the wineries in the area! (Industry discounts vary per winery, but many include complementary tastings and discounts on purchases.)
  • Employee benefits include 50% off of Woodhouse wine and food

To apply, send your resume to our Director <Click Here>.  Alternatively, you may send your resume to the general mailbox at info@twwe.com, Subject: Application for Employment.

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